Vice President, Operations

As EMC implements the strategy for its next chapter, we are seeking a versatile, collaborative leader to become our first Vice President, Operations (VPO). This leader will spearhead the development and formalization of our Finance, Operations, and HR verticals In overseeing all aspects of these three critical functions, the VPO will be instrumental in strengthening our focus on both financial and operational excellence in support of the organization's mission and strategic goals. In collaboration with the Founder and President, Christy Turlington Burns, and senior leadership team, they will ensure that Every Mother Counts' 18 person team has the appropriate infrastructure, systems, and organizational capabilities (finance, HR, operations) to successfully carry out our work and advance our mission.

This is an ideal opportunity for an entrepreneurial, strategic leader who is passionate about developing and strengthening systems and processes at a small but mighty nonprofit in support of EMC's mission of ensuring that the maternal health journey before, during, and after childbirth is safe, respectful, and equitable for everyone, everywhere.

Key Responsibilities

Organizational Leadership

• Drive the annual organization-wide goal setting process and manage organizational accountability by facilitating conversations among the President and staff to account for progress and inform pivots throughout the year
• Serve as a key cross-functional manager, driving execution of key initiatives and efficient and timely decision-making
• Serve as primary point of contact with financial and legal stakeholders, including the organization's leadership, board, external auditors, legal experts, and other consultants and advisors
• Serve as a thought partner and advisor to the Founder and President and broader EMC team on finance, HR, and operations questions and issues, effectively navigating conflict and complexity as needed
• Lead, mentor, and develop the finance, operations, and HR teams, with a focus on building a best-in-class function, driving outcomes, supporting professional growth

Operations Management & Systems Building

• Oversee the day-to-day operations of the organization to ensure efficient and effective service delivery
• Manage 5+ consultants and experts (e.g. accounting firm, legal advisors, etc.) and work to identify opportunities for streamlining and collaboration
• Design and improve systems, processes, and internal communication protocols to foster collaboration, knowledge sharing, and efficiency, and to meet strategic objectives; guide decisions on key technology tools (e.g. Tableau, Salesforce, Fluxx)
  
• Collaborate with department heads to ensure all operational functions are aligned with strategic priorities and common goals; lead organizational change management efforts to support operational excellence

HR Leadership

• Develop and implement HR strategies and initiatives that support the organization's mission and goals; provide leadership on conflict resolution, employee relations, and employee engagement initiatives
• Oversee recruitment, retention, talent development, and workforce planning to ensure a diverse, engaged, and high-performing team
• Serve as a key champion for EMC's culture, working with the President and Founder and staff to continue to improve and evolve its culture to meet current needs
• Recruit a new director of HR to oversee HR systems and processes while partnering with external agencies

Financial Management

• Oversee and work in partnership with the finance team to continue to build and support the finance function, ensuring adherence to budgetary guidelines and financial best practices
• Develop strategies to ensure the long-term financial sustainability of the organization, with a focus on maximizing revenue and minimizing expenses
• In partnership with the Director of Finance and an outside accounting firm, oversee accounting practices/processes and reporting systems, ensuring timely and accurate financial and tax reporting
• Ensure all legal and regulatory documents are filed, reported, audited and in compliance with laws and regulations for the organization

Who You'll Work With

You will report to the Founder and President, Christy Turlington Burns.

Direct reports include the Director of Finance and an Associate, Office & Operations. The Director of Finance manages a Finance Associate. You will also lead the hiring and management of a Director of HR.

You will collaborate across the organization, frequently working with the Chief of Staff and the full senior leadership team including the Vice President, Programs & Impact, Vice President, Philanthropy, and Vice President, Communications & Marketing.

• 15+ years of work experience, with at least 7 in a senior operational or administrative leadership role, ideally in a nonprofit organization
• Excellent critical thinking skills, with the ability to analyze quantitative and qualitative information to set strategy and manage complex issues
• Experience designing and/or improving systems and processes that promote collaboration, break down silos, and expand impact across an organization
• Excellent leadership skills, and ability to build relationships with, mentor, and influence staff at all levels of the organization; excited to "roll up your sleeves" and do the work as well as manage and direct the work of others
• Ability to communicate effectively at all levels inside and outside of the organization; superior written and verbal communication skills
• Results-driven, agile change agent with demonstrated ability to manage execution of small and large-scale projects or programs
• Experience leading and/or partnering with a high performing people and culture function; passion for developing effective, efficient, and equitable HR systems and processes
• Strong financial acumen with the ability to oversee a budgeting process, partner with executive team to drive decision-making, and oversee an accounting function
  
• Passion for the mission of Every Mother Counts and an ability to contribute and lead in building a culture of equity and belonging
• Personal integrity, fairness, and credibility. Able to manage confidential information and act with discretion
• Ability to thrive in an in-person or remote working environment, provide leadership and direction to the team with agility, and to lead with resilience, poise, professionalism and resolve
• Candidates will be required to show proof of full COVID-19 vaccination

EMC's work policy is at least two days per week in the office hybrid at-will. All EMC staff work in the office on Tuesdays and one additional day which is usually determined by the department. Staff are welcomed and encouraged to work from the office on additional days, as desired. As such, only candidates who can commit to working in office 2 days a week, at a minimum, will be considered for this role.

EMC is committed to tackling issues affecting maternal health outcomes, which disproportionately impact Black, Indigenous, and People of Color (BIPOC) and people from other historically marginalized communities. Addressing longstanding disparities in maternal health requires us not only to center human rights, equity, and birth justice in our external-facing work but to also take intentional steps to realize these values internally. Given this commitment and the dynamics of the maternal health crisis, we encourage candidates from all backgrounds to apply.